Frequently Asked Questions

• Do you sell kitchens?

  No — we do not supply or install kitchens. At Ruby & Jo, we specialise exclusively in range cookers and premium cooking accessories.

• Where is your showroom?

  Our appointment-only showroom is located in Southborough (Tunbridge Wells), Kent. Visits must be booked in advance to ensure a dedicated and personalised experience.

• Do you stock Everhot and Lacanche cookers?

  Yes — we are specialists in Everhot and Lacanche range cookers. We guide you through the full specification process to help you choose the perfect model, size, and colour for your home.

• Can I buy online?

  We do not offer online checkout. Due to the bespoke nature of our products, orders are placed after a personal consultation. Please contact us to begin the process.

• How do I place an order?

  Step 1: Get in touch with us via phone or email
  Step 2: We’ll help you choose the right cooker
  Step 3: Once confirmed, we’ll arrange delivery and final payment

• Do you offer installation?

  We supply your chosen cooker to your home, but we do not carry out installation. We’re happy to advise on what your electrician or builder will need to prepare.

• Do you sell accessories?

  Yes — we offer a small, curated selection of high-quality accessories including:

  Stellar cookware (saucepans, frying pans, etc.)
  Westin cooker hoods (powerful, stylish extraction solutions)

• Do you deliver across the UK?

  Yes — we can arrange delivery of your range cooker across mainland UK.